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Arranging a Funeral

What To Do When A Death Occurs

At Home:
When a death occurs at home there a few steps which must be followed, and we are on hand to give advice. However we cannot attend until a death has officially been certified, so give us a call and we will guide you through the process, which is outlined below:

• Notify the patient’s GP immediately - any time, day or night.
• Once death has been certified, call us when you are ready and we will arrange a convenient time to bring your loved-one into our care. This is normally within one hour.

In Care:
Having an End of Life Plan in place is a great help; but If there is no End of Life Plan in place, contact us in advance to discuss what steps to follow when that time comes. However, when someone dies in care, a member of staff will usually contact us on your behalf.

In Hospital:
Usually when Death occurs in hospital you will be required to arrange to collect the death certificate from the hospital. This is generally (but not always) via the Bereavement Office.
When someone dies in hospital, hospital staff will arrange for a doctor to issue the Medical Certificate Of Cause Of Death which you need to collect, along with any belongings from the hospital.
If the funeral is to be a cremation, please advise the hospital staff so they can make arrangements for any additional documentation that is needed.

Once in possession of the death certificate, you are now ready to make arrangements to register the death.

Registering A Death

When someone dies at home and the death was not sudden, you need to telephone their GP to arrange for the issue of a death certificate. This is essential to register the death (which must be registered within seven days of death).

If a death is unexpected the Coroner will be involved, and the Coroner’s officer will provide updates about when the death can be registered.

When a loved-one dies unexpectedly at home, the Coroner’s removal company will take away the body. There is no requirement to use this company to take charge of the funeral arrangements. You are of course free to make your own choice of funeral director, also you may already have an existing prepaid Funeral Plan with your own funeral director.

The Registrar will need to know:
• Date and Place of Death
• Full Name of the Deceased
• Occupation of the Deceased
• Address of the Deceased
• Next of kin
• Name of person registering death

Opening hours for the local Registrars’ offices are as follows:

Gateshead Register Office
Gateshead Civic Centre Regent Street Gateshead
Tel: (0191) 433 2207 or (0191) 433 2208

Newcastle Register Office
Civic Centre Newcastle Upon Tyne NE1 8PS
Tel: (0191) 211 5091

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